Privacy Policy
Effective Date: 22.11.2024

NutriChulha ("we," "our," "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, app, or services.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

a. Personal Information:

• Name, email address, phone number, and delivery address when you place an order.
• Payment information (processed securely via third-party payment gateways).

b. Usage Data:

• Details of your interactions with our website or app, such as your IP address, browser type, pages viewed, and time spent on pages.

c. Device Information:

• Information about the device you use to access our services, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use your information to:

• Process your orders and deliver meals to your doorstep.
• Communicate with you about your orders, account, or updates to our services.
• Personalize your experience by offering meal recommendations based on your preferences.
• Improve our website, app, and overall services through analytics and feedback.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: With trusted partners who assist us in delivery, payment processing, and customer support.
• Legal Compliance: When required to comply with legal obligations, enforce our Terms of Service, or protect our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt out of marketing communications by using the unsubscribe link in our emails.
• Request details about the data we hold about you.

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies, but doing so may limit your access to certain features.

7. Third-Party Links

Our website or app may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

NutriChulha
Phone: +91-9958064609
Email: support@nutrichulha.in
Website: https://nutrichulha.in

Your trust matters to us, and we’re committed to safeguarding your privacy.